Digital PR Campaigns. How Important Are They?
At 72Point we are constantly experimenting to try and create digital PR campaigns that work for our clients and publishers.
Interestingly we're seeing great results from online quizzes, which are getting great digital pick up with the added benefit of real engagement from readers.
This represents a win for both parties. The client is getting thousands of completions on their quiz which is specifically designed to align with their messaging and the publishers are getting an uptick in terms of dwell time.
Our in-house design team, Oath Studio, create these assets to engage target audiences spanning and coupled with our experience of what stories drive the news agenda, these digital-first campaigns have been driving punchy results for our clients.
YourRedCar
Our recent project for The Romans and YourRedCar featured a fully branded quiz to discover what your car choice says about your personality.
As well as the vast news coverage secured, the quiz delivered 11,568 completions, providing great engagement with the brand and carrying their key message to their audience in a fun and memorable way.
Average completion time of the quiz was 2 minutes and 30 secs, showing that visitors had a solid dwell time too.
Fixter
Likewise, MOT and car service provider Fixter needed content to engage their audience. We put together a quiz to test for dashboard knowledge, promoting their key message of being a revolutionary car maintenance provider.
That quiz generated 11,300 plays to give Fixter a highly engaging asset to embed on their website and supplementing the widespread media coverage secured.
As part of SWNS Media Group, we have access to a social media audience of over 540,000 users, meaning that we can distribute content to a wide audience on those digital platforms, ultimately directing viewers to our clients' websites.
If you'd like to know more, drop us a line. Hello@72point.com
Snapchat and Infographics
By Evelina Peterson
A demand for visual news bites on social media apps such as Snapchat is giving infographics a new lease of life.
Graphic visualisations of research and insights came to the fore on the back of the online news boom, giving editors a dynamic piece of content that is appealing to internet audiences.
But now they have found new avenues thanks to various social media channels such as Facebook, Twitter and, most recently, Snapchat.
Thanks to the new ‘Discover’ channels, graphic statistics and news content have taken on a more important role as publishers strive to reach a more millennial audience.
As a platform that is more intimate and absorbing than other social networks, infographics have found a more natural fit on Snapchat’s easily-to-consume news channels, and it’s an area that is playing into the hands of PR firms.
Chocolate gets snapped
A recent 72Point story distributed on behalf VoucherCodes garnered significant traction after it was picked up by The Sun’s discovery channel on Snapchat.
With a reported 150 million daily-active users on the channel it demonstrated tremendous value for money for the client, driving users to a wide spread of online coverage.
Senior Designer Matt Harvey from 72Point, emphasises the success of infographics, saying: “Content marketers are well aware of the value of visuals like infographics as they increase engagement that connect your audience to your brand.”
“To maximise engagement and their value it is important to tailor infographics for the platform they are published on and supply in formats that are easy for editors to use.
“For example supplying infographics as one image but also design it so it can be split into sections, providing options and maximising the chance of pickup.”
“It is also important to strike a balance between creating content that is engaging but also uses a visual style that ties the content to the brand”
Why Infographics?
One of the most powerful aspects of an infographic is the way that colour can be used to help suggest which emotion should be felt by the reader, therefore making the content seem more personal and connecting the individual to the information being processed.
This can be deemed particularly important as readers don’t want to be ‘sold’ to but expect the brands they associate with to enhance their experience with useful resources, which is exactly where infographics come in to play.
At 72Point we always aim to target our infographics to specific audiences to make the graphic as captivating as possible in order to catch the eye of other audiences.
Research by MIT, which conducted an extensive study on the way the human brain processes visual information, revealed that poorly designed infographics are useless to the brain, no matter how interesting they are.
As users demand more special interest content that is in bitesize format and easily digestible the need to keep up with methods of presenting ideas will increasingly become mission-critical.
Get in touch to see how we can help you today, and to follow 72Point’s new Snapchat channel, please see @ThisIs72Point.
2018: The PR Trends that you need to monitor
Jack Granard looks ahead to the trends you need to monitor in 2018. See the first of this two-part feature on the digital media predictions of 2017 that you should have followed here.
2017 oversaw the continued evolution of what it is to be a PR professional, as it became more influenced by digital elements, social media and marketing.
Importantly, as content became more visual, it superseded the tried tested methods, such as traditional press releases, whilst also bringing about the rise in the use of video, influencer and infographic content. This article will highlight the upcoming trends that need to be monitored in 2018 and how it can be incorporated by your company.
The Future Role of PR: The Statistics
The advancement of the PR role is indicative of the importance of reacting quickly to the latest PR trends so as not to be left behind.
A 2017 USC Annenberg Global Communications study which interviewed 875 PR executives and 101 marketers from around the world found that digital storytelling is the biggest future PR trend with 88% citing it as important. Moreover, social listening ranked second (82%) followed by social purpose (71%) and Big Data (70%).
In terms of skills for future growth, strategic planning with 89% was voted as the most important, followed by written communications (86%), social media (84%), multimedia content development (82%), and verbal communications (80%).
87% of professionals believe the term “public relations” will not describe the work they do in five years, which exemplifies the initial point about being reactive. This is given further strength, where 60% of marketing executives believe PR and marketing will become dramatically more aligned in the near future.
Ultimately, these figures suggest the importance of being a well-rounded PR executive. It is essential to keep on adapting, otherwise the PR professional today could become extinct in as soon as 5 years.
Dark Social Media
Data coverage and tracking in the PR industry has become a fundamental element of presentation and success for clients, in identifying social influence and monitoring performance. However, what is impossible to track is dark social, which is defined as the communication through private messaging platforms, such as, text, email, Whatsapp, Messenger and Skype. The importance of tracking this is accentuated by the likes of Forbes.
Bearing any privacy concerns, the main interests in measuring this is emphasised by the notion that increasingly we are more likely to share a link via dark social than on your Facebook profile. Consequently, PR firms are incapable of measuring this and are left confused as to where the rise in traffic to websites stems from. Significantly, standard web analytics are incapable of measuring this and key insights are lost.
Therefore, to start measuring dark social, one method could be to really emphasise the social sharing buttons on your site, whilst making sure all buttons have trackable links. Alternatively, if your direct track URLs are too long, it will be more unlikely to have been typed in their browser.
Overall, with this being a recent hot point, it is notable to keep your eyes peeled for new developments.
Artificial Intelligence
As stated throughout, data measurement has been very important to the PR role and AI has the potential to extend this further, through being utilised for basic research and media monitoring.
By utilising data scientists to predict future trends and investing in artificial intelligence to also combat this, it could pave the way for workload to be reduced for PR companies and to predict when and what businesses need to change. However, one topic that has been heavily discussed is the usage of intelligent chatbots. These bots powered by artificial intelligence could evolve the way customer communication is utilised and may also be used to create a new fun concept to promote a brand. Further weight is given, as it was highlighted by Business Insider as “the biggest thing since the iPhone.”
Speech Recognition Technology
Whether you have seen the parody videos or you have utilised the technology in Amazon Echo, Apple Siri or Google Home, it is largely agreeable that it has been a strong talking point recently.
Speech recognition built into modern devices is quick, accurate and definitely the future. With the possibility of it being used more frequently it could bring about a process where ads and SEO are not relevant. This has been heavily advocated by Steve Waddington (Social Media Director at Ketchum) who believes it will “create another wave of internet disintermediation.”
With rising incomes and interest in becoming more technological, firms should try to incorporate this technology into their campaigns and find new ways to be different.
Personal Brand Reputation and Social Ethics
Is it obvious? Yes.
Does, more need to be done? Yes.
Social media has brought about exposure in new ways, putting us all under scrutiny. However, this is also a positive thing as it allows the opportunity for engagement with all these individuals through social media to gauge what this company is like. Previously, executives would target features in broadsheet papers but now optimising social networks is essential to harbouring not just brand reputation but a personal relationship with the consumer.
72Point has effectively created a space to combat this and has evolved through its recent brand revamp to better understand our organisation, our consumers and our goals. Now with increasing competition and shorter attention spans, only specialised websites who understand how to communicate effectively with all these new tools can succeed.
The PR industry is only likely to become more ethically focused with the Public Relations Communication Association’s (PRCA) expulsion of Bell Pottinger being a major point in 2017. Therefore, more awareness and positive messaging needs to be shown to restore trust.
Conclusion
This year will involve more competition and more technologies to use than ever before. At 72Point, we attempt to stay one step ahead and monitor these trends carefully. The PR world is a jungle and it has been shown to be ruthless in the past year. Therefore, more personal and genuine campaigns need to be implemented this year before it is too late.
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PR’s Fake News: Finding Meaningful Metrics
How many people were actually at Donald Trump’s inauguration? Official estimates say a maximum of 900,000 were in attendance, 100,000 fewer than Obama’s second inauguration and close to a million fewer than his first. Certain publications were happy to pitch much lower than that and soon a stream of images flooded social media showing vast swathes of empty spaces earning journalists the reputation of being “among the most dishonest human beings on earth” according to the incoming President.
In fact, so great is the challenge of fake news that President Trump used his first full day in office to unleash a remarkably bitter attack on the news media, falsely accusing journalists of both inventing a rift between him and intelligence agencies and deliberately understating the size of his inauguration crowd. But whatever your opinions are of the man his incoming ceremony showed that the time for playing guesstimations is up, and media and PR professionals need to start listening up.
The PR industry has long wrestled with metrics and has at times become consumed by them. Having to prove the value of brand awareness and the actionable response of positive press coverage is no easy task, and in trying we have almost created our industry’s version of ‘fake news’ in statistics that try to convey a meaningful message, but often end up saying very little at all. Without getting all President Trump on the industry, we really need to look at our numbers.
Let’s start with AVEs. I mean, it’s 2017 and we are still constantly asked to supply these godforsaken metrics. These are the sort of figures provided back in the days when PR account executives would sit with a ruler and a bundle of newspapers and measure the size and space of a piece of coverage to generate an “equivalent advertising value” for that space. Today, people use it because the figures returned are often much higher than any PR budget and so they make PR people look good, but it’s fake news.
Even the more sophisticated measurements are struggling to keep up. Take SimilarWeb. They collect multiple amounts of data and apply an evolving algorithm with a scalable estimator to come up with a ‘best guess’ number of how many people view a piece of coverage. It takes into account the popularity of the publication, average click through rates and where the coverage sits on the homepage, but it still returns ludicrously over-beefed numbers that rarely correlate with the number of shares and other actionable responses. In fact, the PR numbers often converge with the top piece of news content from that day, even though anyone with an ounce of rationale would see the disparity.
The problem we are really trying to confront in the PR world is that we’re trying to assign arbitrary numbers (where bigger=better) to disparate campaigns which are all out to achieve disparate objectives. I have been sent countless invites to seminars discussing how best to calculate a measure of success for the PR industry, and on each occasion, I decline on the basis that surely a one-size-fits-all approach is part of the problem.
At 72Point we take each project by its individual merit. If it’s big numbers you are looking for then that’s what we can deliver – we landed on an average of 14 sites per story in December with an average of over half a million eyes per story. If it’s generating a social buzz, then we’re well set up for that too – our stories achieved an average of 5,546 social shares in the same month. And if it’s generating a bit of Google juice with follow-links and keyword optimised content then let us know, because we are one of few companies in the industry that have eschewed fake metrics for real results, because that is what ultimately counts for our clients.
2017 must be the year the professionals take back control
There’s a proverb in Romani culture that goes “a dog with two masters will die from hunger”, implying that you shouldn’t divide your loyalty because each master will assume the other has taken care of you. The philosophy of moral determinism – also notably satirized by Jean Buridan and, erm Amy Farrah Fowler from the Big Bang Theory – is particularly poignant as the PR industry reaches a crucial crossroads in 2017, where it must decide how to properly balance its commercial considerations with a responsibility to media publications and its consumers.
Last year as part of our annual white paper we noted the merger of several digital disciplines coming together under an umbrella leveraged by the creation and distribution of content. Our take on the year ahead was that traditional PR disciplines are no longer confined to the PR industry, with SEO practitioners dabbling in content to satisfy Google’s demands and marketers making the shift in response to consumer disdain for display placements.
What we didn’t initially foresee was how the input of marketing and SEO industries would impact the sort of content being produced. Marketers, for example, are slaves to the brand and very much tied to its messaging. SEO professionals are ultimately looking for tangible search results. But we PR professionals have to satisfy two masters, and as the industry starts to swell we must capitalise on the opportunity to take back control.
As an agency, 72Point is in a unique position in that we’re sat between PR agencies and the media. Our parent group, the UK’s largest independent news agency, is a shout away at any point and are there to lend us their insight into what is working at any given time, which is advice we dispense to all our clients as well as at Creative Therapy Sessions, which we rolled out across the country this year. We don’t embargo, we don’t distribute our news content in press release format, we don’t include brand mentions in the opening paragraph and we stick to the best stories, and that’s why we landed 100 per cent of our projects in back-to-back months in the close of 2016; We make it as easy for the media to lift our content as possible.
Publications will adapt at pace
Despite much change in the mainstream media market the forecasters are all starting to paint the same story; print revenue is in decline, digital revenue is yet to be fully realised. This year the pace of change is set to shift a gear, with editorial teams likely to shrink and commercial departments expand in scale and remit, often with conflicting implications for the PR industry. Soon, many media publications will be viewed more as partners than a separate entity.
Meaningful measurements
The PR industry is suffering from a serious numbers addiction. It uses estimated coverage views that bare little relevance to the social interactions and absurd projections based on simplistic mathematical sums. At some point, we’ll get found out and there will be a shift to more meaningful measurements which will result in targeted distribution on relevant publications and, crucially, better quality, shareable content.
Google will shift its indicators
In the same way brands will demand more human interactions over meaningless numbers, Google is about to shift from “exogenous”’ to “endogenous” signals to incorporate more genuine quality signals. The end may be in sight for link-building practices, which are currently a key indicator of trust, but a rather shallow one. Google’s algorithms in the future are more likely to incorporate the time people spend on the page and the way they interact with content.
From visual to interactive
Publishers want people to stick, brands want people to share, and both parties want content that works across channels. That’s why 2017 will be the year of the interactive. Quizes, graphic puzzles, even the old “spot the ball” type competitions will have their day in the sun again as we fight to keep consumers engaged.
Ode to Twitter
There’s a lot of talk about the impending death of Twitter; “it’s got no money”, “there are too many spam accounts”; “there’s too much content”; there’s this, there’s that….
All of these things are of course true.
Yes, Twitter is running out of money, that’s no secret but I’m not going to get into that now because, well frankly, money…snore!
Yes, there are too many spam accounts on Twitter. Whether it’s eggs that don’t tweet, naked ladies posting pictures of their flesh, accounts that live to follow people only to unfollow them weeks later and or the trolls, Twitter can at times be an unpleasant, ingenuine place to be and it has damaged the user experience. But they are working on this. Their latest announcement of their advanced muting options, which now allow you to mute offensive words, phrases and emoji in your notifications and mentions so although it won’t stop the existence of bad Twitter users, it will make their impact less noticeable.
Yes, there is too much content. Sometimes going on Twitter can be like wading through the medieval streets of London in flip flops. Treading in other people’s crap left right and centre.
But let me tell you something….I personally don’t care. I love Twitter.
I love that it’s everybody’s dumping ground. Isn’t that why we fell in love with it in the first place?! Because we could dump our thoughts there. Don’t get me wrong, there is sharing and there is over sharing but I’ll tell you this that excessive dumping has given me something that I just don’t get from other social networks: a good laugh. In a world that sometimes makes you want to run for the hills, Twitter can be a source of unlimited joy.
Take the shambles that was Euro 2016. English football fans were left devastated, if unsurprised, about England’s early exit and, although they won’t admit it, by Wales’ disappointing defeat in the Semi-finals. But devastation quickly dissipated when a moth landed on Ronaldo’s face and within minutes endless numbers of ‘Ronaldo’s Moth’ Twitter accounts appeared.
Then there’s Brexit. Millions of people awoke one morning to realise half of the population had potentially thrown their country into turmoil. But it was ok because of the abundance of ‘Twitter bants’ we had to get us through it. Buzzfeed had an absolute field day with them offering us 36 of the best to make us ‘laugh despite everything’. Other lists of Brexit based hilarity can be found on the Poke, IBTimes and Yahoo and, well pretty much all over the internet.
Live scenes from the Channel tunnel. pic.twitter.com/l04wXKpjaq
— John Myers (@johnmyersteam) June 24, 2016
Whoever created this, I salute you. pic.twitter.com/zsyMSd0GIL
— Nick Harvey (@mrnickharvey) October 10, 2016
The same goes for the mind blower that was the US election. When logic and reason had gone out the window, Twitter helped us laugh before we cried. It is also true that Twitter was partly responsible for the ludicrous outcome but it was tweets about Donald Trump that made us rational folk realise quite how ridiculous the man, and the result, is. Carefully edited videos, such as the one to the left, cut through the bile to show a beautiful outcome more positive than the reality. Not only that but the good people of the UK took to Twitter to bring the world back down to reality and help the world see what was really important during this confusing time….the changing shape of Toblerones.
Then there’re the GIFs. Yes, ok, so we can now get those on Facebook but we can also write big, long meaningful statuses on Facebook to convey how we feel. Twitter requires you to think about it. How can you convey how you really, feel with brevity? GIFs. How can you quickly engage someone scrolling through at lightening speed? GIFs. How can you make Ruth really happy? GIFs.
I also love Twitter for its sense of conversation. The world is a lonely place and with everyone supposedly becoming antisocial mobile phone/human hybrids, the truth is we’re actually being very social. It’s just not #IRL social. Everyone is having a chat, online.
The best examples of this are when we look at the link between Twitter and television. Twitter, more than any other social media platform, brings people together during the big (and little) TV occasions creating imagined online communities to fill the void of actual human interaction. Bake Off is perhaps the most obvious example of this.
Bake off is (or should I say was, boo hoo) appointment to view television meaning that, by definition, people are choosing to be inside watching TV and not ‘out’ socialising. But, in reality, the world was watching Bake Off together…tweeting along bake by bake. Innuendo by innuendo.
The correlation between hot TV and Twitter is so
You could hear a rolling pin drop around the country on Wednesday night at this moment. #GBBO #ExtraSlice pic.twitter.com/Bs0MV7060c
— British Bake Off (@BritishBakeOff) October 28, 2016
strong that Twitter is launching their live tv partnership with Apple TV which allows you to watch the live video (say American football) and have a curation of relevant Twitter feed next to it on the screen so that you can engage in conversation whilst you engage with the video.
The other reason I love Twitter is one of its biggest selling points; it’s THE place to go for breaking news. 2016 has been an awful year as far as news is concerned and Twitter has broken most of it to me. Whether it was yet another beloved celebrity who’d passed away or another horrific terror attack or shooting, I find myself going to Twitter rather than news sites for both verification and updates. 1n 2015, a survey conducted by Twitter and the American Press Institute found that 86% of Twitter users say that they use it for news, and the vast majority (74%) do so daily. In fact, the news angle is so prevalent that they have re-categorised themselves in the App Store; they are now listed under news rather than social media. The same cannot be said of Facebook, who are currently battling against their ‘fake news’ problem.
Twitter also has other positives over Facebook. The biggest, for me, being that the app itself and that fact that, well to be blunt, it isn’t Facebook. The Facebook app is enough to make Bruce Banner bust the seams of his clothes and smash up the nearest town. Twitter doesn’t force things on you in the same way. I mean does anybody actually want the Facebook market place to be in prime pressing position on the app? I don’t. I also don’t want to have to go round and round the houses to be able to access the most recent content in my feed. I don’t want to see stuff from last week that I don’t care about at the top of my wall. I didn’t care about it then; I don’t care about it now. Twitter, despite also having algorithms, lets me see what’s happening now. Yes, that might mean that it’s harder for content to stand out or that content might be missed but at least it’s accessible at my fingertips. If Twitter is ‘full of low-quality content’, Facebook is drowning in it.
But I suppose the key pull for me is that it’s based around two very important things: language and creativity. There is absolutely nothing more satisfying to me than getting appreciation for your use and manipulation of language. Conveying your point and personality in just 140 characters. Making someone laugh in 140 characters. Making someone think about something in 140 characters. That’s a skill and the way to make Twitter last is to harness the people who are best at doing that. Creativity, either through language or visual content is harnessed through Twitter. The spam accounts that I mentioned at the start of this, which feels like years ago (…sorry, ironically for a Twitter user, I’m a rambler) they don’t do any of that. And that is what is wrong with Twitter. Twitter isn’t dying. It’s being eaten from the inside by people with a lack of creativity and a poor command of language.
So, what am I really trying to say? Good question. Well, in case I hadn’t mentioned it, I love Twitter. Yes, it’s got its faults but are they problems that are unique to that particular platform?! I personally don’t think so. I think social media would be poorer if the blue bird flew the nest. There is no doubt that it needs to evolve, everything does, but at its very heart is something special and glorious. Whether it’s conversations being had or conversations being sparked from a tweet, conversation is at the heart of Twitter. And really, in the end, isn’t that the main definition of ‘social’.
Is the PR industry maximizing the potential of bloggers?
In the world of Public Relations all of the KPI’s, AVE’s and company mottos can distract from the aim of the game. What it truly comes down to is generating awareness of a service or product. Whilst traditional media coverage is still incredibly relevant and valuable, there is one area that is massively underutilised and potentially misunderstood– blogging!
Blogs are great for PRs. One of their main advantages is that they tend to focus on one singular issue, whether it’s gluten-free meals, menopause or men’s socks. This means that if your story fits in with the blog’s subject matter, then it is relevant to their readers. By securing coverage in blogs you’ll actually be promoting the brand more effectively with people who are genuinely interested.
Also, by focusing on a singular issue, bloggers will usually have a good understanding of the relevant research, products and experts in their field. If you can convince a blogger that your story is credible and relevant to their readers, you tap into an entire audience of people who trust the blogger’s perspective.
What is vitally important in getting bloggers interested is really getting to know their blog. For example, we work with a lot of parenting bloggers and recently did a story charting the life of an average 12-year-old boy. It was not simply enough to send the story out to all the parenting bloggers; we had to select the ones who actually had sons. It’s always good to explain why a story would interest them and with this particular story it helped to ask them to compare our findings to their experience as parents. Sometimes the content itself is not enough. You have to give the blogger a reason to engage.
So, the million dollar question is: What can PRs offer bloggers?
Payment?
The truth is the principle rule of PR is that we do not pay for coverage. That’s advertising. However, some bloggers run their site as their main source of income and expect PRs to pay them for taking their stories. Unfortunately, that is just never going to happen. When a PR can land a good story on the MailOnline with nothing but the quality of the content, why would they pay a blogger £70? Especially when the blog has about 3% of the readership of the MailOnline. It may upset some bloggers to hear it but payment is just simply not on the table.
Content
Content is what PRs can offer to bloggers. PRs have surveys, spokespeople, experts and a whole host of other resources at their fingertips that a typical blogger couldn’t afford or gain access to.
Personally, I am in a unique situation as I’m both a PR and a blogger. Now if I were approached and asked to write something for money I would turn it down. My voice is credible and taking payment ‘bribes’ to run a story would make it less credible. My opinion can’t be bought. Yet, if someone came to me with good content, research I didn’t have access to, graphics and other resources that I actually found interesting and felt my readers would find interesting, I would be more than willing to take it.
This is what PRs can offer to bloggers: content they couldn’t afford and stories their readers will respond to. PRs can also offer bloggers products to review. This saves the blogger time and money and gives them something to talk about. Providing a beauty blogger with free make-up samples does two things.1- it saves the blogger having to spend money on the samples and 2 – it makes for appropriate content that the readers will be interested in.
Events
PRs also have the funds to put on events that bloggers can go to. Bloggers shouldn’t want to be seen as a keyboard warrior, preaching from the confines of their bedroom. They should be out there engaging with people on the topic of their choice and PRs can facilitate that. Events are great. Not only does it keep the old Instagram account looking busy but it is also a meeting of like-minded people working in the same field which is great for getting inspiration as well as keeping an eye on your competition.
Inspiration hub for bloggers
As part of SWNS, we have an online hub (PLUG!) where we upload our stories and resources. This is free for bloggers to go to get relevant content. Whether a blogger needs stats to support something they are writing about, a quote from an expert or if they are simply looking for something fresh to write about, we’ve found an online hub is a great way for bloggers and PRs to work together. We have the content and they have the following. We provide newsworthy content to bloggers for free and they find their readers responding.
My hope for the future is for bloggers and PRs to understand how to work with each other more effectively and make each other stronger.
5 Ways to secure backlinks from media publications
Securing ‘follow’ links on media publications is the latest KPI for the PR industry to grapple with.
As if we didn’t already have enough on our plate, right? But don’t despair, link building is a perfectly legitimate process that has been tainted by bad practice, and if you can do it properly, you can justify a whole lot more PR spend.
Media publications have a naturally high domain authority and have therefore become the target of SEO teams looking to piggyback on their search ranking. For Google, news outlets are a dream source of information because, like Wikipedia, they provide fact-checked answers to relevant questions. As the Google bots move from “exogenous”’ to “endogenous” signals, online publications will become even more relevant.
So how can a brand rub shoulders with digital media titles and get some tasty Google juice on the back of it to boost their search engine visibility? Through PR, of course. We’ve drawn up a list of five ways to secure backlinks from media publications to help you adjust to the murky world of SEO KPIs:
1. Citations
Writing brand citations as a domain address can prompt journalists to link it up.
Although a full http:// or even www. can be off-putting, most publications won’t see anything too explicit in a dot com or .co.uk.
Or so Jack Peat of 72point.com believes.
2. Link Targets
To encourage publishers to link out, you need to give them a tangible link target. Rather than simply linking to a brand’s website, we advise that you link to a page on the brand’s website that offers further information or other incentives to link away. This could be a landing page with further information on the story, a white paper with full research results, a graphic, a campaign microsite, a quiz or interactive.
3. Number of Links
We recommend including no more than one link to a brand’s website per piece. If you fill the press release with links it automatically looks spammy and will ultimately lessen the chance of the content being used at all.
4. High-Quality Content
High-quality consumer journalism is of paramount importance. For digital titles, the use of multimedia is equally important and will increase the chances of backlinks been included. Take visual puzzles, for example. Our ‘Where’s Wayney’ puzzle got Ladbrokes a follow link from The Sun amongst others. Infographics are another great example. Our infographic for Intrepid Travel made the MailOnline complete with a follow link.
5. Educate
Finally, it’s important to educate clients on link building best practice and also reassure them that landing links is not the be all and end all. As Google moves to endogenous signals a simple citation will deliver significant Google juice, so rest assured, your content is still hard at work on the search engines!
Tim Peake: Master of content
I love Tim Peake. He’s the best thing to happen to space since Buzz Lightyear. In fact, I had originally planned to write this blog about why Tim Peake was the coolest person in the history of people but then I realised that whilst it was obviously true, that title might not wash with everyone.
So after a quick rethink I decided to go down a different route: Tim Peake – Master of content.
Here at 72Point we’re all about content. In our latest white paper, ‘The Content Umbrella’ we look at the way PR and digital disciplines have come together in order to boost the creation of better quality more engaging content. Tim Peake is a shining example of someone that is nailing content and here’s why.
- He knows his audience
Obviously being in space means he has quite a diverse audience; everyone on the planet beneath him in fact. He’s got something they want. Pictures of their planet from the skies above. But sometimes the success of your content goes beyond being desirable to the widest possible audience. In other words, it’s not always about ‘going viral’. For example being a B2B business, everything we do is aimed at a narrower, more targeted audience.
His photographs of individual countries give their citizens their own little bit of Space. Plus there’s the fact he’s British. He is the first British man to complete the Mission. And you know us, whenever we can find a reason to be patriotic and roll out the British pride we like to do so. Tim’s content echoes that patriotism. Whether it’s a caption on his pictures of the UK or the Flag of St George adorning his space pod Tim knows the Brits are watching.
And of course, when it comes to niche audiences, he’s also got the Space nerds. All those who identify, say ‘I’.
2. He’s topical
Being responsible for our social media accounts and our blog schedule I know how beneficial it can be to know what’s happening when, especially when it comes to content creation. Peak, despite being millions of miles away from the hustle and bustle manages to keep himself perfectly in tune with the rest of the world by joining in with major events. Whether it’s watching England during the Rugby World Cup or presenting an award to Adele at the 2016 Brit Awards. Or remember that time he ran the London Marathon from Space? Yep. He ran the London Marathon. In space. On a treadmill. (That guy!). Tim also uses his content to congratulate and celebrate achievements of people back home including:
- a photo for the Queens’s 90th of him holding a sign with #happybirthdayyourmajesty written on it;
- a congratulations to the Scouts on their 100th birthday;
- a call to Eddie Izzard to congratulate him on his marathons
- wishing good luck to those taking part in the Invictus Games;
- even a well done to everyone nominated in the Hospital Radio Awards!
Not much gets past him. His events calendar is, as they say, on point!
- His content is original
As we all know, due to regular commentary in both the industry press and our own blog, there is so much content available to the world now that in order to set yourself apart your content has to be original and engaging.
Ok, so he has a slight advantage that he’s in space and has access to views that we mere mortals can only dream of seeing. Tim’s photos are not only unique, they are stunningly beautiful. People want to look at them, regardless of whether they’re interested or not. Hands up who’s got Instagram envy?
But it’s not just photography. Take his marathon run for example. Have you ever seen anyone run a marathon in space before?! No, you haven’t. Of course, you haven’t. No-one has. Content doesn’t get more original than that.
- He’s entertaining
Now obviously Tim’s on the I.S.S to do a job. He’s not just there to have fun. You wouldn’t know it though. Whether it’s playing virtual reality Space Invaders, zero gravity somersaults or being chased by your colleague who’s jumped out of a box dressed as a gorilla, Tim’s always happy to embrace the lighter side of life to help keep audiences interested.
That’s what people want. Everyone knows he’s got the technical stuff nailed down. You can’t go to space for months on end without knowing your shit. But if you don’t keep them entertained and only talk shop, who’s going to care? Make people laugh and the boring stuff (sorry Tim!) becomes a lot more interesting and accessible.
People from all walks of life have developed an interest in space technology because it’s been made both accessible and entertaining. That’s a lesson that can be transferred to most campaigns. Obviously, it depends on the subject matter but there’s no harm in embracing your inner child every now and then.
5. He engages with his audience
Tim regularly gets involved with his audience directly, whether it’s his live video calls to school kids or GOSH or his space rocks competition. A couple of times a week Tim tweets some lyrics from one of his favourite songs and whoever guesses correctly wins a very special space rocks patch. Competitions or games are a great way of engaging with your audience, particularly on social media but not exclusively. People love the chance to win something, feel clever or have their say so give them the opportunity to do so and you’re on to a winner. At 72Point we’re regularly producing quizzes or puzzles for our clients to satisfy publishers’ calls for engaging content; take our ‘Where’s the Gherkin Lurkin’ puzzle for Deliveroo. This simple Where’s Wally style puzzle was such a simple idea but it featured on the MailOnline, the Independent, The Metro, the Sun and many more sites.
6. He’s multi-platform
Everyone knows that in this day and age if you want your content to be successful it has to span all mediums. To put it another way, it has to be multi-platform. This is something we’re passionate about at 72Point. We’re in a fairly unique position in that we have in-house specialist teams that cover all options, whether it’s surveys and news copy, design and animations, video or even photography. That means that we can offer the full comprehensive content package to really boost your campaign.
Tim doesn’t have this but he still manages to span all platforms. He blogs, he takes photos, he creates videos. He’s a one man fully integrated media campaign. And he is reaping the rewards. He’s just been featured on the Queen’s birthday honours list for crying out loud! It doesn’t matter what your platform of choice is, whether you love a newspaper, TV, surfing the interwebs or browsing social media, the chances are you’ve seen something that he’s done.
So with Tim shortly to be back on terra firma we’re sadly going to have to say goodbye to the world’s most beautiful Instagram account. But I think all PRs and marketeers have learnt a valuable lesson. Tim’s promotion of a niche subject to a wider, previously disassociated audience has been phenomenal. Know your audience; make your content engaging and original; don’t limit yourself to one platform or medium or discipline and your content will do nothing but stand out. And if there is a problem, Houston, let us do it for you.
Content Umbrella: The coming together of PR, marketing, social media and SEO
SEO, PR, digital advertising, content marketing; they all seem to be doing the same thing nowadays.
As Google demands better quality content, online media consumers get turned off by display and brands look to engage rather than convert there has been an amalgamation of digital disciplines leveraged on the basic principles of creating and distributing content.
Which is why we’ve coined the term Content Umbrella.
The content umbrella represents a significant shift towards content across several industries. Our white paper, released this week, documents how the mobile and digital revolution has necessitated a mass re-think across the board and how the shift has implicated specific disciplines as well as the content industry as a whole.
To whet your appetite, here’s a wee snippet:
Display Blind: Advertising Adapts to Digital
Display advertising is at best a saturated market and at worst a marketing technique teetering on irrelevancy. As more people access content via mobile devices the marketing world has been faced with the dilemma of how to best communicate to audiences who are wise to the motive behind a display ad.
Consumers, on the one hand, do see value in content. Per-dollar content marketing produces roughly three times as many leads as display advertising according to Oracle research. Furthermore, the consumer becomes a brand champion by engaging with the content, creating a c2c ‘sharing’ relationship rather than a b2c ‘telling’ relationship. With more consumers accessing the internet via a smartphone over any other device, the tip towards content is only going to grow.
Social Media: Native Social vs Digital Display
Social media is also confronting how to communicate marketing messages to an increasingly mobile user base. On mobile’s smaller screens, the stream is the experience, which is why display has struggled to make an impression.
In-stream native ads, however, look, feel, and function seamlessly across mobile and PC, which is precisely what brands want. AdRoll analysis of Facebook’s ad exchange revealed that ads in the News Feed achieve 49-times higher click-through rates and a 54 per cent lower cost-per-click than traditional placements in the right-rail sidebar. As a result, spending on native social is set to rocket to $21 billion worldwide by 2018, and it is likely to continue to climb.
Slapped By A Panda: Google Demands Quality Content
Google’s Panda algorithm instigated a golden age for purveyors of quality content. After years of SEO ‘cheats’ – content farms, keyword advertising, link building et al – there has been a mass purge of low quality, spammy sites which have been replaced by sites that provide relevant content that is interactive and of good quality.
All organisations looking to rank well for key search terms need a strategy that is focussed on creating high quality, highly relevant content that is distributed well. With talk of Google switching backlinks to brand citations, the SEO industry will become increasingly cosy with content and publishers.
PR in the Media Mix
In marrying the brands needs with those of the publishers, PR is perhaps best placed to unify the umbrella of content. PR professionals understand how to create engaging content while at the same time making brand considerations such as marketing messages and SEO objectives.
As a genuinely multimedia business that has been supplying content to national newspapers for 40 years, SWNS / 72Point are well placed to meet the demands of the digital industries falling under the content umbrella. Not only do we know how to create great content, we can give it the reach it deserves by distributing it through established channels.