PR Resolutions: The art of decent exposure in 2016
Over the last few years we have witnessed many traditional PR companies start to reinvent themselves as the digital revolution has transformed the way their own clients reach and engage with their audiences.
Here at 72Point, we very quickly realised a simple survey and news copy were no longer enough to keep media outlets happy, and so we also began to more firmly integrate visual content services with our existing USPs.
The heart of 72Point is, and always will be, national news content. The backbone of our business is South West News Service, the UK’s largest independent press agency, which has been delivering hard-hitting news on a daily basis since 1978. This means we have top-class ideas, page-ready news copy, access to the UK’s best news experts, and a channel to the powers in the press at our fingertips.
Now is the time to consider revising the way you present your content to news editors who want page ready copy without the fluff and nonsense of the traditional press release.
In recognition of the changing media landscape, which brings with it the absolute necessity for additional content such as videos, pictures and infographics, we actively encourage our clients to pursue ALL avenues when putting together a PR campaign.
This is why, although we generally dislike the idea of making New Year’s resolutions, we do have 10 tips / resolutions for getting the most out of 2016:
1. Think visually – with every story you send out, make sure you have painted a picture of what you want to say. The majority of humans are visual learners, so are likely to absorb more through watching a video, reading an infographic or looking at a picture than by any other means. Think about how you are going to deliver your news to your audience, and how they are most likely to consume it.
2. If budget will allow, make a video – the demand for online video is at all-time high, and there is nothing out there to suggest the rapid growth we witnessed in 2015 won’t continue into 2016. The potential reach of a video is endless, and almost everyone in the UK has access to some sort of device needed to watch videos. A quick 90 second film, which is to the point and not over branded, is a powerful tool which can be shared millions of times across websites and on the likes of YouTube and Facebook.
3. Always illustrate a story with a picture – we know the national news desks and online sites all have stock shots, and can randomly select any old picture to go with a story they want to publish. So why bother to send your own picture? By tailoring an image so that it clearly spells out the content of the news copy, you have more editorial control and therefore increase your chance of securing relevant coverage.
If designed with the need to re-purpose in mind, infographics can be ‘sliced up’ into smaller bite size graphics making them perfect for pulling out key stats and headlines, and sharing multiple times with your own followers across a number of social channels.
4. Help consumers absorb the stats with an easy-to-read infographic – we all know there is more demand for visual content than ever before, and people are more likely to absorb statistics which are embedded in a pretty graphic than a body of writing. By producing an infographic alongside your copy you are making your story even more visible. An infographic can also be re-used time and time again across multiple channels. It may start as a means to getting media coverage, but can also be posted on your own site, used in your own marketing collateral.
5. Look to the future with digital sell in – print will always have its place in the media landscape, but to maximise coverage and help boost a brand’s online presence a full digital sell in is a must for all campaigns in 2016. Earlier this year the Mail Online surpassed 200 million monthly browsers making it the most visited English-language newspaper website in the world, and many other publishers are looking to replicate the model to attract new audiences. Not only does this spell value for PR campaigns in terms of reach, it also delivers ROI on search engine optimisation goals and creates a ‘social’ buzz.
6. Don’t underestimate the powers of social media – many clients are understandably focussed on getting coverage in the national newspapers and websites, or subject specific websites, and don’t actually consider the power of Twitter, Facebook, YouTube, LinkedIn etc.
People love to share visual content of any sort, and some of the biggest news stories are those which have been shared by millions of people across social media.
We produced a video featuring Ben Hanlin for a client’s national media campaign. The branded video featured on The Mirror and Yahoo among others, but most impressively it was viewed more than a million times on the client’s Facebook page.
7.Think about dropping the press release – when you open the national newspapers, do you see bullet points at the beginning of a news story? Can you see a company logo in the top right corner? Are there footnotes for us to read later? If not, you might want to consider revising the way you present your content to news editors who want page ready copy without the fluff and nonsense of the traditional press release.
8. Have a brainstorm / think outside the box / attend a thought shower – whatever you want to call it, but generate good ideas and a story that your audience can relate to, and will find themselves talking about and sharing with others. We all know news is on a loop, and there are some topics that are covered time and time again, but if you can find that gem of an idea which the whole office ends up talking about, you know you’re onto a winner.
9. Do your research – a news story which is based on consumer or market research is more likely to be read by journalists than one without. Research led stories have an extra edge – the statistics give it a quantifiable news hook and help validate the point of the story. As well as being a great tool for coverage, market research enables businesses to differentiate themselves from others and illustrate their ability to identify with their audience.
10. Choose a company who can do all of the above under one roof – alright, this ‘resolution’ might be an excuse to plug 72Point, but if you are determined to make a media success of 2016, and can’t be bothered to hire several different companies to do the work for you, you might want to consider doing all of the above with the help of our very lovely team.
How to give your story a real Christmas presence
Mention the word “Christmas” in a 72Point brainstorm session and listen for the audible whoosh of air as every single creative in the room visibly slumps into their chair and lets out a heavy sigh.
We’re in the middle of November, and while we’re not Christmas scrooges (far from it, some of us have already completed our Christmas shopping while others are signing off their emails with Mrs Santa), we have already had more than 20 briefs from PR’s wanting to capitalise on the biggest event in the calendar.
So why such a negative reaction from the team you may ask? Everyone loves Christmas, so it must have great talk value?
Well yes, everyone loves Christmas, but that doesn’t make it news.
The 25th December might be a big deal for PR’s and businesses who will benefit from the event, but for the press it really is just another day in the year.
And if the media aren’t bothered by Christmas, they’re not going to dedicate pages and pages to survey-led stories about opening presents, gobbling turkey and overspending – not unless the stories are REALLY good.
So what are our tips to achieving the most for your brand, in the lead up to Christmas Day?
Don’t send the story out in the lead up to Christmas Day
Okay so this might be an impossibility, but what we’re trying to say is that the competition for coverage at this time in the year is HUGE. So if you do need coverage in December, make sure you’re doing something that will beat all the competition.
Consider Christmas Day
Do you have to send your story out before the big day? If you want coverage in December, but don’t necessarily have a brand which needs coverage to generate sales, you might want to consider lining up a story to go out ON Christmas Day. This is a fantastic ‘open goal’ opportunity for coverage, as news desks are receptive to any light list-based material. Alternatively ‘quick win’ stories are perfect for issue on Christmas Day, so if you’re an internet business capable of monitoring sales quickly contact us. We can very quickly pull together a sales-based story to show how many people are buying holidays / gym memberships / divorces on 25th December.
Don’t send out the same old story
We all know news is on a loop and Christmas is an example of just that. Every year we see the same survey stories make – ‘XX per cent of Brits received unwanted presents’, ‘the average Christmas looks like XXX’, ‘British households look set to spend £XXX on Christmas’ – but they don’t make BIG. If you want more than a ‘nib’ or a ‘stick’, do something different.
If budget allows, make a video
So we know we can’t compete with the John Lewis Christmas advert, which has already had almost 12 million views online, but if you’ve got a little more money to spend, a video is a great way to secure coverage online and has great longevity for the brand. Stories which are cross-platform definitely have the best chance of making, and news sites are crying out for videos to support any content they publish. However make sure the idea has been well thought through - last year TGI Friday had the brilliant idea of sending drones around their restaurants with mistletoe and a ‘kisscam’ but the stunt backfired spectacularly when the drone hit a diner in the face, and the brand received more coverage for the epic fail than the original idea.
DON’T talk about Christmas
The best way to get a survey story into the press in December is to make sure you don’t mention the C-word. So if you’re thinking of a survey led story, think about the USP’s of the brand, and most importantly, why is it so cool the other 364 days of the year? This should be the focus for any story you put out.
Try not to over-brand
Actually this is the advice which we give at all times of the year, but it’s all the more important at Christmas. A great example of a story which cleverly weaves in the key messages about the brand, without being too Christmassy or ‘pluggy’ is our Competitive Mums story we ran for the launch of Nativity 3: Dude, Where’s my Donkey? which subtly makes reference to Christmas nativities without over mentioning.
Think outside the box
Sorry, it’s a cliché, we hate it, but there it is. When generating ideas for Christmas try to step away from the event itself, try to think of something which is funny; if you can imagine talking to your friends about the subject matter for hours and hours, chances are you’re onto something.
Go Negative
A no-no for every PR, and a big fat thumbs up for 72Point, and more importantly for the papers. Want to run a story about how families interact at Christmas? We guarantee you’ll have more luck trying to land a story which looks at the arguments families have on Christmas Day, or the things that went wrong with the dinner, than a story about how well everyone got on and what we love about Christmas.
Consider all avenues
A survey is a fantastic way to achieve national press coverage, but a video or infographic could be the clincher when it comes to online coverage, you might even decide that at this time of year you pay for some native advertising to guarantee you that all important ‘show’.
And lastly, phone us if you’d like a helping hand
You might get some advice you don’t want to hear, you might need to re-think your ideas, but you WILL have a better chance of achieving all you want for Christmas.
A holistic approach to blogger outreach
What is ‘blogger outreach’ and how do I do it?
That was the prominent undertone from a series of creative workshop sessions we recently hosted in the trendy Ace Hotel in Shoreditch. The proliferation of alternative media platforms has rendered the PR industry perplexed, and the knee-jerk reaction has been to throw money at it. But a holistic approach to blogger outreach is possible, and it is a far more attractive proposition for both brands and bloggers alike.
Marketing Land defines blogger outreach, or influencer marketing, as the process of leveraging influencers with an established and substantial following in exchange for “free access to the product or service” or a fee for publishing content. But the notion that bloggers are simply ‘reviewers with reach’ is misguided, and PR professionals are missing a trick if they define them as such.
Successful bloggers are able to reach large networks of people because they produce great content that resonates with a target audience. Talya’s blog Motherhood: The Real Deal, is a good example. The hilarious account of the “general WTF-ness” that comes with being a mother embodies the spirit of being a blogger by connecting to her audience with good content that is relevant. We landed this release not because we paid, but because we have established a relationship centred around those principles.
As a PR firm working from inside the media – the so-called Trojan horse effect – we are able to land branded content across the board because we take a media-first approach to outreach. At a blogger level, that is about supplying good content, engaging with blogger communities and using our media-base to collaborate with bloggers to ensure the content cycle is rewarding for all parties involved.
Here’s a short guide to our blogger outreach programme.
Content generation
Bloggers, like any other publishing genre, are in the business of providing engaging content to readers. Where they differ is that they have free reign over how they produce that content. Unlike mainstream media outlets there is no protocol when it comes to blogging, which breaks the mould of the holistic model applied by PR companies when outreaching to the media. Press releases are outmoded, spokespeople are redundant and branded messages can be off-putting, but that doesn’t mean that content is unwanted.
At 72Point, we take a hands-off approach to content distribution. Our own digital media hub is tailored exclusively to online publications, providing all the necessary materials in a simple-to-use format. We encourage collaborators to get creative with the content we provide them, or even engage with it. Like this.
Building communities
Communities are a focal part of the blogger ecosystem. Social media communities exist across all genres, many of which are active with meetups and conferences regularly taking place across the country. In order to have a feel for the pulse of the community, it is really important to engage with these networks.
The digital hub has a large community of more than 500 bloggers which we endeavour to engage with on a regular basis. Our Ambassador Programme gives us access to key influencers who work within blogger communities, and we regular discuss topics such as content generation and co-creation in our forum, as well as outreaching over social media.
Co-creation
We strongly believe that bloggers should be a part of the creative process, and we endeavour to involve bloggers in the work we do wherever we can. Our ambassadors have worked with us on several releases which have subsequently given them great exposure in the national press. Here’s a couple of examples:
Plus Size Bloggers Speak Out About Body Shaming
Demand for Ethically Sourced Clothes Increasing
The blogging community has been somewhat neglected by the PR industry thus far, and it is to our detriment. Alternative media outlets offer a lot of promise and arguably as much or more ROI in terms of engagement and social interaction than national press. But involving them in the outreach process should be less about throwing freebies their way and more about involving them in the creative process. It’s undoubtedly a long-term endeavour, but ultimately for a very worthy cause.
Native Advertising: What is it and why should you be doing it?
Of all the ‘Zucker’ web pioneers in the World, Ethan Zuckerman is surely the most loathed. Working for Tripod.com in the 1990s he invented the odious pop-up advertising format which has enjoyed a lucrative career assaulting the eyeballs of innocent web browsers with sponsored messages and swindling clickbait. Last year he issued a public apology for “creating one of the most hated tools in the advertiser’s toolkit” in a paper questioning whether advertising – the “default business model on the web” – could be replaced by other possible revenue models such as subscriptions, micro-payments and crowdfunding. His argument, predicated on the notion that advertising was the internet’s “original sin”, somewhat complicates the solution in search of a face-saving digital utopia. In reality, we just need ads that are better at engaging with online audiences.
In the 72Point report on the state of the digital media industry we coined the term “Citizen Editorship” to demonstrate how we have evolved to cope with the deluge of content online. Rather than acting as spectators, we have become agents in the media cycle and more powerful as a result, which is why disruptive ad formats such as pop-ups have largely fallen into disrepute. Today, browsers demand ads that complement their journey rather than detract from it, and smart marketers, publishers and agencies are moving aggressively to adjust their core strategies to reflect this.
What is It?
Native advertising is a form of online advertising that matches the form and function of the platform on which it appears, or, in the words of Peter Minnium, Head of Brand Initiatives at the Interactive Advertising Bureau (IAB), ads that are “so cohesive with the page content, assimilated into the design, and consistent with the user experience that the viewer simply feels that it belongs.”
Sponsored search results on Google, sponsored posts on Facebook and sponsored tweets on Twitter are all examples of content that is ‘native’ to its platform, and the publishing industry is quickly following suit. Companies such as Time Inc, Forbes, Wall Street Journal, New York Times and USA Today have introduced new advertising integrations that match the form and function of their editorial feeds.
Why Should You Be Doing It?
Native advertising represents a significant shift in the evolution of digital advertising. Not only does it offer a non-disruptive means of communicating brand messages, it also works seamlessly across platforms and is ideal fodder for social media channels.
Well Liked
Research shows that native ads widen the purchase funnel by 29%. Compared to traditional display advertising, there is a considerable uplift in regards to discovery (+33%), trust (+32%) and purchase (+29%). The click-through rate for native ads is 31% higher than regular ads, and in stark contrast to pop-ups and display advertising, the majority (59%) of consumers actually like native ads.
A Good Fit
Brands are spending big marketing bucks online. Digital ad spend has increased from £825 million in 2004 to £7.2 billion in 2014, an increase of 800% in the midst of a severe economic downturn. This extensive increase is thanks to new ad formats that fit around the natural browsing habits of consumers. Share through/IPG Media labs research found 25% more consumers were measured to look at in-feed, native ad placements than standard banners in a recent study that used eye-tracking technology to assess the attention of consumers. Most notably, consumers looked at native ads 2% more than editorial content and spent the same number of seconds viewing.
Changing Consumption Behaviour
One of the other big findings from our Generation Editor report was the extent to which consumers are using multiple devices as part of their browsing experience. A massive 95 per cent of the 7,500 respondents surveyed said they consume media on multiple devices, with mobile and tablet overwhelmingly popular. Content marketing and native advertising already makes up over one fifth of digital display and half of mobile display because it seamlessly fits with this change, or evolution, of consumption behaviour.
72Point Native Advertising Packages
As specialists in writing and landing branded stories within the news pages of national news sites and specialist press outlets we have always been focused on organic coverage. However the native advertising package is a great way of bolstering a campaign with guaranteed regional exposure that complements the coverage we achieve through our traditional methods.
In conjunction with Johnston Press, 72Point can offer an unrivalled native advertising package which guarantees coverage across 185 digital sites in the UK. In comparison to an industry average 0.18% CTR, our ads have been running at an average of 0.37% CTR and are as high as 1.2% thanks to its prominent position on all homepages in the Johnston Press digital portfolio.
If you would like further information on our native advertising packages, don’t hesitate to get in touch.
The power of free text
“We want a holiday idea to go out in August!”, “We’d like to be considered as ownership contenders of Valentine’s Day!” “We want to send a home improvements idea out this Bank Holiday!” Sound familiar? News tends to be on a loop. There are always new angles to take but there isn’t always the opportunity to explore them. This is something that every PR professional will know.
Clients can sometimes be hell-bent on a specific angle and timings but it’s your job to make it new and interesting.
This is where the power of ‘free text’ comes in and steals the show for you and your client. A free text question, in case you're reading this feeling somewhat perplexed, is simply a question that doesn’t have any options. It’s a blank box that gives respondents the chance to tell their own story or give their own opinion rather than choose one we have given to them.
In the past we’ve asked respondents to tell us about the strangest interview questions they’ve faced – the result was a page lead in the Daily Mail and a whole host of further media coverage.
Asking the panel to give you their own personal experiences can be a daunting thought to those who haven’t tried it. When we suggest it to clients we often get asked if “the story will stand up if there isn’t a percentage?” The answer is ‘absolutely’.
While we base our stories on the results of research it’s not always essential to include the stats. You’re telling a story not writing a report.
We love stats. We'd be lost without them, so we’re not saying the free text questions are the best and only option – but they are there to make sure you’ve got something personal to add to your version of the tale. Something that nobody else will have.
Free text works for both serious and light stories. They can bring humour or they can add a more humbling point of view. You can really add a little extra ‘something’ with a free text answer. It could take up the majority of the copy or it can just give you an edge that backs up one of the stats you’ve already mentioned.
The truth is, if you’re willing to sift through hundreds of stories from respondents, you’re certain to be paid off with a few gems. You only really need three or four to really give you a good start.
Of course you’ll get several ‘don’t know’ answers and the odd questionable response but you just need to persist and look out for that one story that will give you your top line.
We’ve asked for embarrassing stories, disastrous car journeys, dangerous experiences and everything in between. Our panel never disappoints. And If worst comes to the worst and you don’t get anything you can use, at least you get to sit at your desk chuckling away at the situations people get themselves in.
Social Media Content: It's a dog's life
Working at a press agency means I’m constantly surrounded by creative, passionate people in an office buzzing with ideas. Every morning my colleagues scour the news pages and sites to see if their stories made. Hours are spent every week brainstorming ideas for clients and writing witty, compelling copy. They deliberate headlines, by-lines and always push themselves creatively. In a competitive market, they are constantly asking themselves the age old advertising question: What sells?
In my role as OnePoll’s online community manager, it is my job to interact with our OnePoll panelists. Whether it’s competitions, answering member queries or just posting an image that I think they might like – the latter of which I like to do on a Friday to cheer everyone up for the weekend. A while back, I posted a picture of a dog. A picture of a wet dog if you want to be specific. Why I hear you ask. Well it had been a long week so work so I decided to Google ‘frazzled dog’, as one does. I saw the picture and loved it. I decided to add a few words to it, to really drive home my message. It turns out that this dog was no ordinary dog. It was internet gold. The image has so far reached 22 million people, been shared by more than 350,000 and has over 50,000 likes.
Who knew those words and that image would resonate with so many people! People have shared stories about their stresses at work, their lives in general and have told me about their beloved pets. They tagged people and those people tagged other people. At first we had a few likes and shares, then those likes and shares doubled, then tripled.
After a week we reached nearly 500,000 people (the most likes a post had got before was 819, and the post was boosted, so beating that was my original goal). I kept refreshing the page until it crashed and refused to update. I left work on Friday feeling super successful….just like Dave from Money Supermarket.
It was pretty surreal seeing my post pop up on my newsfeed because someone I know has shared it, without knowing who I work for, and colleagues (yes you Rick Maughan), telling me their friends are also sharing it. It was just plain odd.
I post on the OnePoll members Facebook page every day, it’s my job, and never before has anything taken off in such a way. So what is so special about this post?
Obviously we need to make something clear. The OnePoll Facebook page is a B2C. This gives it the freedom to feature light hearted, jovial content whether it be memes, YouTube videos, dogs, cats, goats …anything really. It’s the go to page for our panel; it’s the home of OnePoll’s online community. Being a Facebook page for our OnePoll community means therefore that follower numbers are considerably more substantial that other B2B accounts, which means the impression rate is automatically more impressive.
These things don’t automatically mean that content will go viral – an overused buzzword for the 21st century – but they do obviously lend a hand in making them popular.
In the serious world of journalism and B2B marketing there were mixed feelings about the success of the image, or ‘cognitive dissonance’ if you want to be smart (Jay Williams, our Content Director!). On one hand, as Jay puts it, there is a sense of frustration that a picture of a soapy dog has done so well. But, on the other hand, and I’m quoting Jay directly here for maximum embarrassment, ‘Look! It’s a soapy dog! That’s soooooo cute!’ (Yes, he did over extend ‘so’. That really happened).
So why has the image done so well? Obviously no-one can predict what’s going to go viral (there’s that word again, sorry), but in an article for the Guardian in 2014 Buzzfeed’s editorial director, Jack Shepherd, gave the world some insight in to what makes it more likely.
His first piece of advice was to avoid the term ‘viral content’ like the plague, hence my overly apologetic use of the phrase earlier on. Shepherd described the term as sounding ‘like a vomit bag’. Lovely.
His second piece of advice was to share things that people can relate to, or in other words ‘things people share the most are things about themselves’. Shepherd commented that in the modern online world ‘your readers are your publishers’ – sentiments that relate strongly to our own findings from our Generation Editor report. ‘They are more likely to do that if the act of sharing helps them to make a strong statement about who they are.’ That doesn’t mean that the thousands of people who shared our dog image think of themselves as wet dogs, although some of them might and who are we to judge? What it means is that something about this image related to them on a personal level. Maybe it was the sentiments of the text. Maybe all 381, 839 shares were from people who had had the week from hell.
Shepherd’s third piece of advice was that people are more likely to engage with a something if they have ‘a strong, positive emotional response to it’. The guardian article refers to findings of a 2010 study into the New York Times’ “Most emailed” list (an early form of viral content, before social shares) which found that items on the list fell into one of four categories:
- Awe-inspiring
- Emotional
- Positive
- Surprising
Ok, so the soapy dog isn’t awe-inspiring, emotional or surprising but it is positive. The dog has had a rough week and come out fighting! (I know I sound crazy, but please suspend your disbelief for a bit longer).
Last and by no-means least, and this isn’t Shepherds insight, it’s a cute dog. Animal posts do well. It’s an unexplained phenomenon. You just have to look at the rise to fame of the host of internet cat celebrities….wow, there’s a phrase we never thought we’d hear. Since the early days of the internet cat posts have always done well, starting with email and chatroom images, then to the rise of LOLCats (which now has over 100 million views a month), right through to Keyboard cat, grumpy cat and Nyan (who isn’t even a real cat). One of our panelists even commented on a later post featuring a dog, that it’s nice to have a break from cat pictures.
Truth be told, we will never know for certain why this image was so popular. In my own personal opinion, as OnePoll’s online community manager I have come to realise that people take an interest in your post when it’s either humorous or potentially offensive. Also it was a Thursday and people were feeling tired and stressed out. The dog in the picture also reminds them of their own pet, which invokes a multitude of emotions. It’s relatable, both on a personal and professional level and who doesn’t love a photogenic dog! Turns out, from further investigation that it’s a famous dog, called Tusk. You can visit his Instagram and Twitter accounts. Bottom line though…everyone loves pictures of cute animals. It’s human nature and sometimes that’s all it takes.
Written by Jade Easton and Ruth Davison
Breakfast News: How Media Consumption Has Become Routine
Most mornings I’ve looked at my phone before I’ve even had a chance to open both eyes.
Swiping off my alarm, I’ll immediately raise the handset above my hideously scrunched face and, with one gunky eye half-open, allow the glare to bring me round to full consciousness.
First, I’ll deal with push notifications. Not thirty seconds awake and I’ve been pushed by my own technology. My bastard phone has the audacity to wake me up and then it bosses me around.
That’s how it is now, to get read, heard, noticed it takes a good old-fashioned holler in your face. Not a nice ‘here we are, how about a little read of this, in your own time of course’ but a loud, playground-style shove.
Following the alerts, usually BBC or Sky news updates, I’ll deal with emails. A scan of the work inbox is followed by the familiar barrage of living social deals, Metro’s news stories of the day, the Buzzfeed newsletter and, would you know it, Amazon have more stuff for me - I love stuff! Also Zizzi are still cooking food, Spotify have music and ASOS have a clothes sale.
Next, the mandatory Facebook check. First, it tells me I have memories (Facebook tells me what to remember now). Then I’ll browse the timeline because I may have missed a vital update in someone’s life in the seven hours since I last checked.
It’s only at this point that I’ll get out of bed and address the basic issues of hygiene (shower), nudity (clothes) and sustenance (cereal). But while shovelling heaps of Coco Pops (When ‘grown up’ cereals turn the milk chocolatey I’ll consider switching) I’ll be reading BuzzFeed. I’ll jump onto Vice and then back to Facebook probably ending up lost in an article a mate’s liked, posted or commented on.
The commute sees more consuming:
Road crossing. Red man. Loads of time, I’ll just look at my phone a bit quick.
Train platform - sure as hell won’t be making eye contact with anyone, phone out.
Carriage – I’ll grab a hard copy of the Metro- cover-to-cover scan.
Even when finally at the desk, I’ll still do a whistle-stop tour of the basic sites, a few news aggregators, a few football sites, another look at Facebook because I may have missed a vital update in someone’s life in the 46 minutes since I last checked.
Then I’ll try and do the work I’m paid to do in between my non-stop news consumption. But, as we all know, when we’re sat with access to the big everything machine that is the internet at our fingertips, we’re never far from a quick scan of a few sites, a sneaky minimized window behind the work, a few more push notifications from our attention-seeking smart-arsed phones.
The way we take in stories is changing and, as research shows, we read more, we read mobile and we’re pickier because of the volume available. Whether it’s at the desk, on the commute or in the toilet even, we’re editing our own constant stream of news and consuming in spaces we didn’t before. We’re watching more videos and curating our own news from what friends are posting, liking, moaning about.
As ever though, story is king and no matter how much something is pushed to a publication or an audience, knowing your content will set tongues wagging or have the strength to cut through the noise remains more crucial than ever.
Now, a quick look at Facebook, because I may have missed a vital update in someone’s life in the 22 minutes since I last checked.
Periscope and the Citizen Journalist
When future historians look into their time tablets, gazing back to the 21st century in a desperate act of escapism from their damp, Kevin Costner’s Waterworld existence, they will see an age of voyeurism.
Technological advancements coupled with the rise of social media have fostered a time where we are more connected than ever before. The internet has become a window through which we view the lives of others in a weird dance of hyperbole, humblebrags, envious trolling and outright lies.
It’s a rabbit hole that we tumble deeper into every day. First you could tap out a status update and a couple of tweets. Now you can supplement that with photography on Instagram and a video snippet (snappet?) on Snapchat. Spotify and Apple Music even have social elements so we can see exactly what you were listening to while you were hunting for the best angle for your bi-daily selfie. The escalation from simple text update to multimedia running commentary has been rapid.
The next step is live video. It’s likely that you first became aware of Twitter’s live-stream app Periscope in March, about the time they were battering their competition, Meerkat, into a fine, pink mist. The app allows you to record and stream video live and direct to your followers. Followers who subscribe to your updates are notified when you start a broadcast, while those who miss out have 24 hours from the end of the stream to view your recorded content. After that it’s gone for good.
Ignoring some of the broader activities that Periscope will find itself used for – boring life updates, social shaming, pranks – it could be an interesting tool from the perspective of the citizen journalist. Smartphones and other devices made high-quality video accessible to the masses years ago, but with Periscope the delay from shoot to broadcast is completely removed. No edit, no upload bar, just raw, live footage direct to your audience.
Basically, the chances of an unsolicited live video of your bum-crack ending up broadcast to a load of strangers on Twitter just went right up.
It’s yet another tool in the growing pool of resources open to the citizen reporter. Periscope has already been used to break the news before traditional channels get a look-in, and with more people turning to social media for their news the implementation of live video seems a logical step. For the opportunist with a big following on Twitter and a knack for being in the right place at the right time, Periscope could provide a platform to make a real impact.
Truffle Pig: Content Marketing Evolved
It’s a marketing triple entente. Advertising giant WPP, mega-bucks Millennial-magnet Snapchat and the MailOnline have joined forces to form a global digital content agency: Truffle Pig.
The announcement was made on board the swanky MailOnline Yacht during the Cannes Lions International Festival of Creativity, where John Steinberg (CEO, Daily Mail North America), Martin Sorrell (founder of WPP) and Evan Spiegel (co-founder of Snapchat) took a select audience through their new venture.
Here are the takeaways:
- Truffle Pig will focus on native advertising
- This means they will specialise in socially sharable stuff, namely video content, images, GIFs and infographics, as well as developing audiences on social media for brands
- There’s an emphasis on delivery. Initially the test grounds for content delivery will be the MailOnline, Elite Daily and Snapchat
- They’re going after Millennials in particular. Snapchat, with its established base of younger users, will play a key role in reaching their targeted demographic.
“It’s an evolution not a revolution”
WPP and the Daily Mail are the safe, solid foundations; established clients to give Truffle Pig a strong launch, expertise in advertising and news delivery and, in the case of the MailOnline, a deep understanding of creating shareable, compulsive content (let’s face it, we’ve all fallen prey to the sidebar of shame).
Steinberg describes Truffle Pig as “an evolution not a revolution,” an incremental improvement in how content agencies should operate. Having advertiser, content creator and distributor working together as one will surely refine the blueprint on how digital agencies work internally. But the exciting side of things, the delivery of the content, is where Snapchat has the potential to make a real impact.
Earlier this year Snapchat became an advertising platform for brands. If you have the app downloaded and check your snaps now, chances are you will have a branded snap waiting for your long-press. Accepting branded content was a major step in monetising the platform. Truffle Pig represents the next stage, adding news content and opening up the service to even more brands.
And it won’t just be the way content agencies work undergoing a process of evolution. If Spiegel gets his way the Snapchat platform will continue to evolve to suit its new business purposes. Particular emphasis has been placed upon use of “the vertical format” aka. vertical video. This is full-screen video viewed on smartphones and devices. The team at Snapchat are already devising ways to maximise this screen real estate, including the ability to host multiple video feeds on the same screen at the same time.
Increasingly news is being placed in the hands of the consumer. We have become more discerning about the content we consume. The news we choose is curated to our interests and viewed on the platforms we prefer. Facebook has implemented native advertising for years and has an integrated news project in the works, Apple is planning to launch its own news curation product, and now Snapchat has been recognised for its potential to place content.While video is having its day in the sun Snapchat is poised to be an important format for audience/newsroom collaboration. You need only look at the events in Charleston last week to see the potential of Snapchat in frontline reporting, an aspect that will undoubtedly feed into their work with WPP and the MailOnline in the future.
Apple and Facebook lock horns; But are they saying the same thing?
The 72Point report on media consumption released last week concluded with one sweeping statement: Forget Citizen Journalism; Generation Editor is the next big thing.
And, as if by magic, tech giant Apple has put the proof in the pudding by launching a news app that puts the distribution of news directly into the hands of the consumer.
Yesterday at the Worldwide Developers Conference Apple announced the release of Apple News, a Flipboard-esque curator of news, in its iOS 9 rollout. The launch follows Facebook Instant Articles, which speeds the process of loading news articles on the social network and is tipped to transform the way users consume news.
Apple News is set to work in a similar way. Like Instant Articles it will include articles specifically built for the app, but it can also pull in content from elsewhere on the internet. Susan Prescott, vice president of product marketing, told delegates at the conference that the app will segment the latest stories, articles and posts into over a million topics in order to put the consumer in charge.
Like the streaming platform Spotify, which is entirely predicated on preference, readers will be able to follow all their favourite news sources as well as using search to discover new sources. Effectively, this makes consumers agents in the media cycle, choosing who to follow based on the content they’re most keen on receiving.
It is a shift that is already grounded on social media. According to the Generation Editor report, almost a quarter of people say they have friends or follow people who they regard as authorities for news and almost one in five (19 per cent) say they trust their friends to source news. The average time we wait before unfollowing or unfriending a news source we no longer find useful is 22.3 days, which underscores how we have evolved to minimise the amount of superfluous content heading our way.
Device preference is also an increasingly focal topic. A massive 95 per cent of people now consume media on multiple devices, with smartphones (62 per cent) the most popular device, followed by laptops (57 per cent), tablets (39 per cent) and desktops (33 per cent). Apple’s news app includes a new “news format” that caters to our desire for multi-platform content by allowing for custom fonts, multi-touch gestures and layouts that scale from phones to tablets.
Whether Facebook and Apple’s new apps will take off is still to be seen, Apple is months away from having a final product which means the consumer experience is still being developed. But the move signifies a big shift in distribution from individual publishers to apps that offer a blend of their content tailored to consumer preference.
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