The Information Superhighway to Heaven
Breathe a sigh of relief, the information superhighway to heaven is open. Or at least, it was ten years ago when FuneralWishes.co.uk approached SWNS with their new ‘digital funeral service’.
Thanks to Roger– a pioneering visionary in the funeral world – bereaved individuals were offered a streamlined approach to all their funeral needs thanks to the interweb and its revolutionary ability to link things up. People with people, firms with firms, vicars with florists, coffins with the deceased, Funeral Wishes became one of many ventures founded on the notion of being able to do things from the comfort of your front room, a sort of computerised Yellow Pages if you will, and found its way to South West News Service as a result.
The story definitely had legs. In an age where people were still becoming accustomed to the ramifications of a global network of computers that can connect the world’s individuals, firms and organisations – AKA the Information Superhighway – an online funeral service demonstrated the potential of being able to do everything online. Today a simple Google search returns more than 66 million results for funeral services, but back then Roger had a real proposition. Put down the phone, don’t bother arranging meetings, just log on to his site and “plan a funeral before your own death or after the death of a relative”. How wonderfully morbid!
Today a simple Google search returns more than 66 million results for funeral services, but back then Roger had a real proposition.
Trailing through the archives at SWNS can often reveal corkers like that, written by SWNS Owner & News Editor Andrew Young at the start of the millennium. Back then the firm was a small news and pictures agency in Bristol and terms such as social media, interactive infographics and viral content would have been as alien to the journalist’s ear as an alcohol-free lunch invitation. But today when we compile digital press releases these are the things that are at the forefront of our minds.
If the same story came across our desks today we would immediately consider how we can engage all the media channels and shape the content to suit the medium. Perhaps a Top 10 tips for planning a funeral or an interactive infographic calculating your own death date and options for planning your own funeral. A video showcasing the site’s functionality with commentary from Roger himself shouts viral; ”I have died about a hundred times checking that the site is all working okay” is just one of his quips in the original feature.
The parallels between our approach then and now highlight how far the company has come. From a news and pictures agency in Bristol SWNS has become a family of firms spanning across the country and internationally that specialise in delivering multi-platform content to suit all audiences. The ‘information superhighway’ has been shown to complement traditional media which means that for companies such as us knowing how to deliver on all fronts is the key to offering our clients the best the market has to offer in public relations. Or in the parlance of Roger, a PR service made in heaven
